Reference

Terms Before You Enter The Lobby

Our Terms & Conditions explain how your berkah99 account works across Dragon Tiger, Secrets of Cleopatra, Mobile Legends, and wallet actions through DANA, OVO, GoPay, and QRIS.

DANA termsOVO checksGoPay walletQRIS accessAccount rules

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What These Terms Cover

berkah99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions are the agreement between you and berkah99 when you create an account, enter the lobby, use wallet tools, contact support, or request a change to your profile. We apply them to account identity, password care, game access, payment records, promo-board use, withdrawal

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checks, and device sessions. Access depends on local law, and we may restrict or close activity that conflicts with our account rules, payment verification, or security checks. Deposits through DANA, OVO, GoPay, and QRIS are logged against your account record, so you can raise a support
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question with a timestamp, transaction channel, and registered phone number.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

How To Ask About Terms

Questions about Terms & Conditions should reach us through the same account channels we use to verify your wallet and login history. We ask for clear details because policy questions often depend on the account step involved: registration, device login, wallet entry, live table access, or withdrawal review.

Team online

Live chat

Use live chat from your account menu when you need a fast reading of a term that affects login, Dragon Tiger access, or a pending wallet action. Our team is available daily from 09:00 to 23:00 WIB.

Account email

Send policy questions by email when you need a written answer about profile changes, document checks, or transaction records. Include your registered phone number, payment rail such as QRIS or DANA, and the account step you are asking about.

Wallet ticket

Open a wallet ticket for Terms & Conditions questions tied to OVO, GoPay, DANA, or QRIS entries. We compare the payment timestamp, account name, and device session before explaining what term applies.

TERM HANDLING

How We Apply Account Rules

We apply these Terms & Conditions through account records, payment logs, cookie preferences, and support history rather than guesswork.

Account identity

Your account name, registered phone number, and login device help us apply Terms & Conditions consistently. If a profile change is requested, we verify the account step before changing access or wallet details.

Payment records

Wallet entries through DANA, OVO, GoPay, and QRIS are kept with timestamps and account references. Those records help us explain deposit, withdrawal, and balance terms without relying on screenshots alone.

Cookie choices

Cookies support login continuity, session safety, and device recognition under these Terms & Conditions. You can manage browser cookies on Chrome or Safari, but turning them off may require another account check.

Security checks

When a login changes from mobile browser to desktop, we may ask for an extra account check before wallet or live table access continues. This protects your profile under the security parts of our terms.

Record retention

We keep account, support, and wallet records only as needed for service operation, dispute handling, and policy compliance. Requests about older records should include your registered phone number and the related payment channel.

Change requests

If your name, phone number, or wallet detail changes, contact us before using a new payment path. We review the request against the Terms & Conditions before updating your account record.

Common Questions About Our Terms

The answers below focus only on how our Terms & Conditions affect your account, wallet use, device access, and support requests. For faster help, keep your registered phone number, payment channel, and the exact account step ready when you contact us.

You accept them when you create an account, log in, use the wallet, enter a game area, or contact support about your profile. If the terms change, continued account use means the current version applies.

Yes. Access depends on local law and on account checks such as registered phone number, device session, payment record, and profile accuracy. We may pause access while a support question or wallet issue is reviewed.

Each wallet entry is tied to your account record, payment rail, and timestamp. If a DANA, OVO, GoPay, or QRIS issue appears, we use those details to decide which payment term applies.

Tell us before making another wallet action. Under these Terms & Conditions, profile details must match the account record used for support, withdrawal checks, and payment tracing, so incorrect data can delay account changes.

Yes. Game access terms apply when you enter tables, slots, Crash Games, Bingo, Fishing God, or other lobby areas. The same account, device, and wallet rules follow you across those categories.

Contact live chat or email support with your registered phone number, account name, and the data request. We verify ownership first, then explain what can be corrected, retained, or removed under the terms.

Start with live chat for urgent account access questions, then use email if you need a written response. Include the game category, wallet rail, device used, and the time the issue happened.

Terms Before You Enter The Lobby

How To Ask About Terms

Live chat

Account email

Wallet ticket

How We Apply Account Rules

Account identity

Payment records

Cookie choices

Security checks

Record retention

Change requests

Common Questions About Our Terms

01 When do I accept the Terms & Conditions?

02 Can my access change after registration?

03 How do payment terms apply to DANA, OVO, GoPay, and QRIS?

04 What happens if my account details are wrong?

05 Do the terms cover games like Dragon Tiger and Bingo?

06 How can I request a copy or change to my account data?

07 Who should I contact about a Terms & Conditions dispute?

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