Reference

Privacy Policy for your account

Your account data, payment records and device signals are handled under this Privacy Policy before you enter Dragon Tiger, Secrets of Cleopatra or the wallet page.

Account data useDANA recordsOVO recordsQRIS checksCookie choices
berkah99 Privacy Policy for your account
CONTACT PATHS

Ask us about your privacy data

Fast privacy help matters when you cannot see why a login, payment record or profile detail appears on your account. Use the same support paths you already use for wallet checks, then ask specifically for privacy help so our team can route the request to the right queue and confirm your identity before making changes.

Team online

Live chat

Open live chat from the account menu and choose the privacy request topic. Our team is available daily from 09:00 to 23:00 WIB and may ask for your registered phone or email before discussing data.

Email request

Send privacy questions from your registered email so we can match the request to your profile. Include the account name, the data you want checked, and whether it relates to login, wallet or cookie records.

Wallet support

For DANA, OVO, GoPay or QRIS data questions, contact support with the transaction time and wallet name. We check the account record first, then explain what data is kept and why.

DATA CONTROLS

Account privacy around Dragon Tiger

Privacy handling is built into ordinary account steps, not hidden in a separate process.

Account details

We collect the details you submit when you open or update your account, such as name, contact path and login credentials. These help us match you to support requests and protect access attempts.

Payment records

DANA, OVO, GoPay and QRIS records are used to match deposits, withdrawals and wallet checks to your account. We keep transaction references only as needed for account service, dispute checks and audit logs.

Cookie use

Cookies help keep your session active, remember device layout and detect repeated failed logins. You can clear cookies in your browser settings, though you may need to log in again afterward.

Device signals

We may read browser version, IP region and device type to protect your account and present the correct mobile or desktop layout. These signals help us spot unusual access patterns.

Retention checks

We keep account and transaction data for as long as needed for service, security, payment matching and legal record duties. When data is no longer needed, we remove or separate it from active account use.

Change requests

You can ask us to correct contact details, check stored payment references or remove eligible account data. We verify the request first, then reply through your registered support channel.

Questions about your data rights

These answers focus only on how this Privacy Policy works for your account. If your question involves a wallet record, a device login, a cookie choice or a support transcript, include the exact account step so we can check the right record faster.

We collect the account details you submit, such as name, contact path and login credentials. We also store basic activity records tied to account access, wallet checks and support messages so we can manage your profile.

We keep payment references so deposits, withdrawals and wallet checks can be matched to your account. The record may include wallet name, transaction time, amount and status, but not full private wallet credentials.

Yes. Contact live chat or email from your registered channel and state which detail needs correction. We verify your identity first, then update eligible account data or explain why a record must stay unchanged.

Cookies help keep your session active, remember layout choices and reduce repeated login checks. On Android or iOS, you can clear browser cookies from browser settings, but you may be logged out afterward.

We share only the data needed to process or verify payment activity through DANA, OVO, GoPay or QRIS. This usually means transaction references, account matching details and status checks, not your full login credentials.

Send a deletion request through live chat or registered email and include your account name. We check whether the data is still needed for service, payment matching or legal record duties before replying.

We may record device type, browser, IP region and session timing to help protect your account. If the access pattern looks unusual, we may ask for extra confirmation before showing account or wallet data.